It can be very frustrating when a client tells you to do something one way, but then complains about that exact thing once the work is finished. This kind of confusion usually happens when there is no clear record of what was discussed at the beginning of the project. Handling this requires a lot of patience so that you do not sound rude while pointing out the original plan. When a client changes their mind and blames your work, how do you handle the conversation to fix the error?