Sometimes you can feel that a client is not satisfied, even though they are not saying it directly. They may reply slowly or sound cold, and it creates tension during the project. The hard part is trying to fix something when you do not know what is wrong. In that kind of situation, how do you open the conversation in a calm way and get them to share their concerns without making things worse?
Ask How do you handle a client who is unhappy but will not say what the problem is?
- Thread starter Edward22
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