Ask Should a marketer focus on creating new demand for a product or capturing demand that already exists?

Newman

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Capturing demand that already exists is usually faster and cheaper than trying to create new demand from scratch. When people are already searching for a solution to a problem, a marketer just needs to show up in the right place at the right time. Creating new demand means educating people about a problem they may not even know they have, which takes much longer and costs more effort. That said, some products have built entire markets by doing exactly that.
 
I'd add that the best approach is usually a mix of both depending on the stage of the product. Capturing existing demand is great for quick wins and steady conversions, especially in competitive markets. But creating new demand is what helps a brand stand out and grow long-term, especially if it introduces something unique or solves a problem people haven't fully recognized yet. In reality, strong marketers balance both using demand capture for immediate results and demand creation for future growth and brand positioning.
 
I would say it depends on the product and the market. If people are already searching for the product, capturing that existing demand can bring faster results because the interest is already there. Creating new demand usually takes more time and effort since you first have to show people why they need the product.
 
First, start by capturing the demand that already exists because those people are actively looking for a solution. It is usually easier to convert someone who is already interested than to convince someone who has never considered the product. Once that is working well, you would then invest in creating new demand.
 

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