Managing communication across email, chat apps, and project management tools can scatter important details across several different places. Clients often prefer using the methods that are most convenient for them, regardless of how it affects your workflow as a freelancer. This can lead to missed instructions, forgotten deadlines, and a general feeling of disorganization during the project. Consolidating these messages takes effort and can sometimes create friction if the client resists changing their habits. How do you successfully enforce a single channel of communication without annoying the person who is paying you?