Ask How do you explain to a new client that the way they have worked with freelancers before is not how you operate?

[Edward22]

Some clients come with habits from working with freelancers who had no clear process, no contracts, and no set boundaries. They might expect unlimited revisions, instant replies at any hour, or payment after delivery with no deposit. When you have a professional system in place, these expectations can clash fast. The tricky part is explaining your way of working without making them feel criticized for what they are used to. Has anyone found a good way to have this conversation without putting the client off?