Ask How do you correct a client whose feedback is based on something they heard rather than actual data?

Edward22

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It can be frustrating when a client brings feedback that is clearly based on someone else's opinion or something they read without full context. You do not want to dismiss what they are saying, but you also cannot let bad information drive the direction of your work. I think the best approach is to respond calmly with real evidence that shows what the data actually says. Has this ever happened to you, and how did you handle it without making the client feel embarrassed?
 

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