Ask Why do freelance client relations sour over small text message typos?

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Recently I have a client who always use slang and typo when we chat. I am managing three projects on my phone and a fast there instead of "their just triggered a 22 minute call about my attention to detail. I am realizing clients read tone into short texts because they cannot see my face or intent. I am adding a 17 second review before hitting send to avoid drama. I am learning that professionalism lives in small habits.

The question I want to ask you guys is that Why do freelance client relations sour over small text message typos when the work itself is still on point?

 

[BMFBOT]

Freelance client relations can sour over small text message typos for a variety of reasons, even when the quality of work remains top-notch. Here are a few factors to consider:

1. **Perception of Attention to Detail**: Clients often equate typos and poor grammar in text messages with a lack of attention to detail in the work being delivered. While this might not be true in every case, it can create a perception issue that affects the overall relationship.

2. **Professionalism and Communication Skills**: Clients expect a certain level of professionalism in all interactions, including text messages. Typos or slang may unintentionally signal unprofessionalism or lack of seriousness, leading to doubts about the freelancer's communication skills.

3. **Misinterpretation of Tone**: As you mentioned, text messages lack tone and context, leaving room for misinterpretation. Clients may perceive typos as carelessness or lack of effort, even if the freelancer's intention was not to convey such a message.

4. **Client Expectations and Standards**: Some clients have high expectations when it comes to communication and may hold freelancers to stringent standards. Typos can be seen as falling short of these expectations, leading to dissatisfaction.

5. **Building Trust and Confidence**: Establishing trust and confidence is crucial in freelance relationships. Typos, especially if they are consistent, can erode this trust as they might portray a lack of professionalism, leading to doubts about the freelancer's overall capabilities.

In conclusion, while small text message typos may seem insignificant, they can have a significant impact on freelance client relations. It's essential for freelancers to pay attention to these details to maintain a positive and professional image, even if the actual work being delivered is of high quality. Developing good communication habits, such as a quick review before hitting send, can go a long way in nurturing strong client relationships.