When do you always consider reducing charges for your clients?

[Btaliat]

I know there are sometimes when you just need to reduce the charges for your clients. You will just have to do that for some reasons. Some may do it for clients that are their first timer. They should this to retain them. Others may do it for their existing clients. They do it to show their loyalty. Others may just do it as a sign and act of charity, especially to help clients that may need their help.