Ask What's better for a new product between SMM and Community Management?

[Newman]

For a business owner that just want to launch a new business, it is better to get started with community management rather than social media. In social media, it is easier getting the trust of the people. With this, it is easier for the business owner to know more about people's reactions towards such a product and know the better way to address whatever things users may feel about it.

In addition, he may get feedbacks on the products as well.

 

[Meridian]

SMM is awesome for getting people to notice you fast—think ads, posts, and spreading the word quick. It's like shouting "Hey, check this out!" Community Management is more chill, focusing on chatting with your audience, answering questions, and making fans who stick around. If you just wanna get buzz going, SMM's your go-to. But if you wanna build real connections and keep people coming back, Community Management is where it's at.