What should I do if a client starts becoming abusive?

Btaliat

Emerald
DOLLAR$
$5,939.55
It is not uncommon meeting clients that are abusive in nature. What do you think a client will do in this scenario? They need to keep quiet first and protect themselves. They should not act angrily. They should also document everything that happens. They can as well talk to him to know the reason why he's getting angry. If it is beyond their limit, they can report to the support for the next actions to be taken.
 

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