Ask What is the best way to protect yourself from scope changes without damaging your relationship with the client?

[Edward22]

Scope changes happen when a client starts adding extra tasks that were not part of the original agreement. This can increase your workload without extra pay if not handled well. At the same time, you do not want to sound difficult or lose the client. So it becomes a balance between being firm and staying polite. How do you set clear limits on scope while still keeping a good and friendly relationship with your client?