Ask What do you do when a platform payment is delayed and the client blames you for it?

[Brendan]

Waiting for your hard earned money can be stressful, especially when the payment system has a technical problem. Sometimes the client thinks you are the one causing the delay or that you did not submit the work correctly. This can lead to a big argument and might even ruin your relationship with a good customer. How do you handle this kind of misunderstanding? Do you contact support together or do you just wait for the system to fix the error?