Ask What do you do when a client says your work is not what they expected even though you followed their brief?

[Edward22]

It can be frustrating when you carefully follow a client's instructions, which is often called a brief, and still get feedback that the work is not right. This situation can lead to confusion and even arguments if both sides feel they are correct. Sometimes the problem may come from unclear instructions or different expectations. How do you handle this kind of feedback, and what steps do you take to fix the issue without damaging the working relationship?