This happens more often than shop owners like to admit. A buyer sends a question, waits a day, then two days, and slowly loses interest before ever hearing back. By the time a reply finally comes, the moment to buy has already passed. Fast replies do not just answer questions, they show buyers that someone is actually paying attention to them. Do you think slow replies are one of the biggest reasons small shops lose customers?
Ask Is it common for shops to lose buyers after they stop replying to messages?
- Thread starter Newman
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