Ask How do you keep client communication clear and professional across a long project?

[Brendan]

When a project lasts for many months, it is very easy for messages to get lost or for people to forget what was said. You might start with great energy but then find that instructions become confusing as the weeks go by. It is better to have a system where every update is written down in a place where everyone can see it clearly. This prevents arguments and makes sure the work stays on the right path. How do you keep client communication clear and professional across a long project?