Ask How do you handle a client who suddenly reduces the scope of work but does not want a refund on what they already paid?

Edward22

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Sometimes a client may change their mind and ask for less work after already paying, which can create an uncomfortable situation. It becomes hard to balance fairness for both sides, especially if time or effort has already been spent. You may feel the need to adjust the work, but the client may expect full value from the initial payment. This can affect trust if not handled well. In this kind of situation, how do you usually respond and keep things professional?
 

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