Ask Do customers care more about price or the experience of working with a business?

[Meridian]

Price matters a lot when people are choosing who to buy from, but the way a business treats them during the process matters just as much. Many people are willing to pay more if they feel respected, listened to, and taken care of. A cheap service that comes with poor communication or delays can push customers away fast. Good experience builds trust and keeps people coming back. What do you think pulls customers in more, low prices or a smooth and pleasant experience?