Showing only good reviews can sometimes make buyers suspicious, since real products rarely please every person who tries them, and a page full of perfect reviews can feel staged rather than honest. Letting a few bad reviews stay visible next to the good ones can make the good reviews feel believable to a careful buyer. How a brand responds to those bad reviews often matters just as much as the reviews themselves. Does showing bad reviews really build more trust than hiding them?
Ask Do buyers trust a brand more if it shows its bad reviews along with the good ones?
- Thread starter Brajet
- Start date
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