A small shop that replies fast to customers often builds more trust than one that takes a long time to respond, even if the product itself is not very different. People like to feel heard and valued, and a fast reply can make a customer choose a smaller shop over a bigger one. Still, speed alone might not be enough if the product quality is poor. Do you believe fast response can really bring more sales to a small shop?
Ask Can a small shop win more sales just by attending to customers fast?
- Thread starter Brajet
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