Big companies often sound like robots because they talk to everyone at once. A small brand can win by having real conversations with people in the comments or through messages. When you listen to what people say and answer them honestly, they feel a connection that big companies cannot match. People enjoy feeling heard instead of just being sold to all day long. Is building this kind of personal relationship better than just spending money on big advertisements?
Ask Can a small brand beat a big one just by talking directly to its buyers?
- Thread starter Newman
- Start date
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