Ask Can a client demand a refund just because they changed their mind about the project?

[Brendan]

One thing that confuses a lot of freelancers is what rights a client actually has when they simply decide they no longer want the project. Changing your mind is not the same as the work being poor quality, but some clients still try to use that as a reason to get their money back. Most platforms have refund rules that are meant to protect both sides, but clients sometimes push hard enough that the platform sides with them anyway. Have you ever had a client ask for a refund because they changed their mind, and what did the platform decide in the end?