I feel a little unsure about this part of my store. I check my returns regularly and the process seems harder to follow than I expected. The delays confuse me and I can't figure out where the slowdowns happen.
I run a mid-sized e-commerce shop and I recently explored a few technologies for tracking returns. I tested software that logs shipments, updates status automatically, and sends notifications to customers. I compared these results with my old manual system.
The tracking improved in some areas and I still don't know which tools work best overall.
What technologies help track and optimize reverse logistics in e-commerce?
I run a mid-sized e-commerce shop and I recently explored a few technologies for tracking returns. I tested software that logs shipments, updates status automatically, and sends notifications to customers. I compared these results with my old manual system.
The tracking improved in some areas and I still don't know which tools work best overall.
What technologies help track and optimize reverse logistics in e-commerce?