I feel a bit confused about how refunds should be managed in my store. I have been running it for a few months and I try to improve the process every time. I added a clear refund policy and I answer customer emails myself.
I also tried using simple tools to track refund requests. It worked for some cases, yet I still spent a lot of time handling them manually. The whole process feels slow.
Now I am thinking about automation. What role does automated refund management play in e-commerce?
I also tried using simple tools to track refund requests. It worked for some cases, yet I still spent a lot of time handling them manually. The whole process feels slow.
Now I am thinking about automation. What role does automated refund management play in e-commerce?