Ask What is the safest way to handle a new client on a freelance platform with no reviews?

Working with a client who has no reviews or history on a platform always comes with some level of uncertainty. You cannot tell if they have worked with freelancers before or if they understand how the platform works. Some people say you should ask more questions before accepting, while others just go ahead and treat them like any other client. What do you think is the safest approach when taking on a new client who has no record at all on the platform?
 

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