Ask What can I do when I cannot download a course on BMF?

[licia88]

I am a student on BMF. I noticed of lately that I cannot download some courses on my dashboard again. This wasn't the case like some months ago. I don't know what may cause this. I don't know what I did that makes me stop have access to downloading courses on the platform.

Has anyone experienced this before? How did you resolve it? Did you wait for it to be resolved automatically or you messaged the support to get it done?

 

[Meridian]

First, check your internet because sometimes it's just being slow or flaky. If that's all good, try refreshing the page or logging out and back in. That usually fixes little bugs. Also, make sure your browser's up to date 'cause old ones can mess things up. Clearing your cache might help too, since old files can get in the way. If downloading still won't work, see if you can just stream the course instead.