Ask Should marketers spend more time listening and less time promoting?

[Meridian]

A lot of marketing today feels like constant promotion without much listening involved. Customers can sense when a brand only wants to sell rather than understand them. Listening first allows marketers to create messages that actually match what people need. This builds a stronger connection than repeated advertising. Promotion still matters, but it works better after listening closely first. Balance seems to be the missing piece for many marketing plans today. Do you agree that listening should come before promotion?