Most coaching programs that I know would not return the money paid for a class, either they are satisfied or they are not. But in a case where a coach wants to satisfy his conscience, or may even want to entice users, he may cajole them with repayment of their money should they don't really enjoy the class.
This may have its own effects as well on the program. What can you say about this? Share it.
This may have its own effects as well on the program. What can you say about this? Share it.