Ask How to up automated responses for common support queries in membership site?

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I'm managing a membership site and getting many similar support requests. I want to save time by automating responses. I'm considering using chatbots or email templates. I need to identify the most common questions first. I'm looking at FAQs and past support tickets. I want to make sure my automated responses are helpful and clear. I'm open to any tools or strategies that work well. How do I set up automated responses for common support queries in my membership site?