Ask How to educate members on how to use membership site effectively?

[SuperAffiliateX]

I'm launching a membership site and want to help members get the most out of it. I've created content, but users are struggling to navigate. I'm receiving many support requests. I want to reduce these by educating members upfront. I've considered tutorials and guides, but I'm unsure what works best. I need a clear strategy to teach members how to use the site effectively. I'm looking for proven methods. How to educate members on how to use my membership site effectively?