I feel a little unsure about checkout design. I hear a lot of people say it can affect cart abandonment. I don't really know how big the impact is on an e-commerce store.
I looked at my checkout page and noticed it has multiple steps. I tried simplifying it by removing extra fields and testing a one-page version. Some customers completed their orders faster while others still left before finishing.
I am still tracking the numbers to see the real difference. How does checkout design influence cart abandonment on e-com store?
I looked at my checkout page and noticed it has multiple steps. I tried simplifying it by removing extra fields and testing a one-page version. Some customers completed their orders faster while others still left before finishing.
I am still tracking the numbers to see the real difference. How does checkout design influence cart abandonment on e-com store?