The shift from freelancing to running an agency is mostly about changing how you think about your work. As a freelancer, you do the work yourself. As an agency owner, you build a team and manage the process. The first step is to start taking on more clients than you can handle alone, then bring in someone to help. Over time, you create systems so work gets done without you doing everything. It is less about skills and more about learning to delegate and manage people. What do you think is the hardest mindset shift when moving from freelancing to running an agency?