I get a bit lost when I think about scaling. I want to increase revenue and reach more customers, still I keep running into questions about operations.
I manage an e-commerce store that has been growing steadily. I already added new products and increased ad spend. The orders are coming in faster than before.
Now I notice small delays with fulfillment and customer service. It feels like the system struggles to keep up. How do you prevent scaling revenue from causing operational bottlenecks?
I manage an e-commerce store that has been growing steadily. I already added new products and increased ad spend. The orders are coming in faster than before.
Now I notice small delays with fulfillment and customer service. It feels like the system struggles to keep up. How do you prevent scaling revenue from causing operational bottlenecks?