I have been running an online store for a few months and I feel a little confused about the role of progress indicators during checkout. I started by keeping the process plain with no visible steps to see how customers would respond.
I have tried adding a simple bar that showed three stages of checkout. I tracked how many people completed their orders and noticed some differences. I also tested versions with more detailed steps.
I keep thinking about how visuals shape decisions. How do progress indicators affect conversion psychology?
I have tried adding a simple bar that showed three stages of checkout. I tracked how many people completed their orders and noticed some differences. I also tested versions with more detailed steps.
I keep thinking about how visuals shape decisions. How do progress indicators affect conversion psychology?