If you are running a company membership account, there is a tendency that customers will want to patronize you, therefore be expecting questions from them. How do company members handle these questions? They may decide to answer those questions on the thread or they answer it through the private messages of these members.
Personally, I always love it when business owners answer customers questions on thread. With this, other members can easily get access to see those questions.
What do you think?
Personally, I always love it when business owners answer customers questions on thread. With this, other members can easily get access to see those questions.
What do you think?