People have spent many years learning to trust search engine results, checking multiple links before making a decision. AI chat tools are still fairly new, so many users are not yet sure how reliable the answers are or where the information comes from. Some people treat AI answers as a starting point rather than a final decision. This difference in trust could change slowly as more people get used to relying on AI for recommendations. Do you think trust in AI recommendations will eventually match trust in search results?
Ask Do customers trust recommendations from AI chat tools the same way they trust search engine results?
- Thread starter Brajet
- Start date
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