I have been running an online store for a few months and I feel a little unsure about how coupon codes affect checkout. I started by adding a simple field at the end of the process to see if customers would use it.
I have tried placing the field in different spots and tracked how many people entered codes. I also watched how many completed their orders with or without a discount. The results seem mixed so far.
I keep wondering about visibility. Should coupon code fields be highlighted during checkout for better conversion?
I have tried placing the field in different spots and tracked how many people entered codes. I also watched how many completed their orders with or without a discount. The results seem mixed so far.
I keep wondering about visibility. Should coupon code fields be highlighted during checkout for better conversion?